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Cookie Policy
Introduction
Last Updated: December 1, 2025
Welcome to Bioderma UK. This Policy forms part of our Website Terms and Conditions (together the “Terms”), and capitalised words and phrases in it have the same meaning as those in our Terms.
As we place great importance on protecting your privacy, we want to inform Internet users using the Website https://www.bioderma.co.uk/ and/or the mobile application of the deposit and use of cookies, as well as the means at their disposal to set up their functioning.
Our Policy is likely to be updated at any time and these changes will take effect immediately. We therefore invite you to refer to it regularly for the latest version available. By continuing to browse the Website, you accept the use of cookies, unless you have disabled them.
1. What is a cookie?
A "cookie" or "plotter" is a file of limited size, generally made up of letters and numbers, created and stored in the memory of your browser located on the hard disk of your device (computer, tablet, mobile, etc.) when consulting a Website, opening an email, installing or using software or mobile application. Cookies can temporarily store information about the use and users of a Website. Cookies have an essential role and allow us to improve and personalize your browsing on our Website, for example by offering you the content that corresponds most to your interests. Cookies do not compromise the security of the Website.
2. What data can we obtain?
Although the precise details of the data we collect through cookies vary according to specific needs, we generally collect the following data on our Website:
Connection data
Navigation data on our Website (pages viewed, length of visit, products sought ...)
Browser data
Device data
Advertisements clicked on
Location (country only)
3. How do we use cookies?
We use cookies and similar technologies to provide content and services, remember your preferences, measure the performance of our Website and, where you have consented, measure the effectiveness of our advertising.
Here are the details of the 5 categories of cookies and similar technologies used on our Website:
3.1 Strictly necessary cookies
Necessary cookies help make a website usable by enabling basic functions such as page navigation, authentication, security, consent management and access to secure areas of the Website. The Website cannot function properly without these cookies. By disabling the use of these cookies, the linked features may no longer be available.
Name of the cookie
|
Purpose
|
Expiration
|
didomi_token
|
Used by Didomi, our Consent Management Platform, to store the user's cookie and privacy choices. The information may be stored both in a cookie and in browser local storage.
|
12 months
|
euconsent
|
Used by Didomi to store the user's consent choices in connection with the IAB Transparency and Consent Framework. The information may be stored both in a cookie and in browser local storage.
|
12 months
|
BIO_BROWSER_PERSISTENCE__websiteConf
|
Stores technical configuration required by the Website to operate correctly.
|
Persistent, until deleted or browser storage is cleared
|
BIO_BROWSER_PERSISTENCE__storeConfig
|
Stores technical configuration related to the Website and its store configuration.
|
Persistent, until deleted or browser storage is cleared
|
naos_token_bioderma-uk
|
Stores information required to authenticate a logged-in user and maintain access to their account.
|
Until logout or token expiration
|
naos_refresh_bioderma-uk
|
Used to renew the authentication session of a logged-in user.
|
Until logout or token expiration
|
naos_expires_bioderma-uk
|
Stores information relating to the expiration of the user's authentication session.
|
Until logout or token expiration
|
ASLBSA
|
Used by Microsoft Azure Front Door to maintain session affinity and route a user's requests to the appropriate server.
|
Session
|
ASLBSACORS
|
Used by Microsoft Azure Front Door to maintain session affinity when cross-origin requests are used.
|
Session
|
affinity
|
Used to maintain the user's session with the appropriate Website server.
|
Session
|
m
|
Used by Stripe for fraud detection and to help assess the risk associated with a payment transaction.
|
2 years
|
rc::a
|
Used by Google reCAPTCHA to distinguish legitimate users from automated traffic and protect the Website against spam and abuse.
|
Persistent browser storage
|
3.2 Functional cookies and personalization
These cookies allow us to personalize your experience on the Website.
These cookies allow in particular:
To remember certain choices and preferences you make when using our Website;
To adapt the presentation and functionality of our Website to your preferences;
To provide additional Website functionalities and third-party services.
By disabling the use of these cookies, you will still be able to continue browsing on our Website, but some preferences or functionalities may not be available or saved.
Name of the cookie
|
Purpose
|
Expiration
|
i18nextLng
|
Stores the language selected or detected for the Website in order to display content in the appropriate language.
|
Persistent, until deleted or browser storage is cleared
|
enabledLoyaltyProgram
|
Stores information relating to the availability or activation of the loyalty programme on the Website.
|
Persistent, until deleted or browser storage is cleared
|
swnSession
|
Used by Swaven to maintain the session required for the Where-to-Buy functionality.
|
Session
|
__sak
|
Used in connection with embedded YouTube content to store information relating to the video player's operation and settings.
|
Persistent browser storage
|
3.3 Traffic and performance cookies
These cookies allow us to understand how visitors interact with our Website by collecting and reporting information about Website usage. They allow us, for example, to identify the most visited pages or sections and improve the Website's operation and usability.
If you do not allow these cookies, we will not be able to measure the performance and usage of our Website in the same way. These cookies can be disabled without preventing you from browsing the Website.
Name of the cookie
|
Purpose
|
Expiration
|
_ga
|
Used by Google Analytics to distinguish users and generate statistical information about how visitors use the Website.
|
2 years
|
ga#
|
Used by Google Analytics to maintain information relating to a user's session.
|
2 years
|
eu-west-1-wtb-tag-api.swaven.com_/ap
|
Used by Swaven to measure the use and performance of the Where-to-Buy functionality.
|
Session
|
trace.swaven.com_/log/pv
|
Used by Swaven to record page views or displays associated with the Where-to-Buy functionality.
|
Session
|
trace.swaven.com_/log/initMetrics
|
Used by Swaven to initialise and collect performance metrics relating to the Where-to-Buy functionality.
|
Session
|
trace.swaven.com_/log/btn
|
Used by Swaven to measure interactions with buttons associated with the Where-to-Buy functionality.
|
Session
|
trace.swaven.com_/log/btn_visible
|
Used by Swaven to measure when Where-to-Buy buttons are displayed to users.
|
Session
|
3.4 Marketing Cookies
Marketing cookies and similar technologies are used to measure advertising performance and understand whether users interact with our Website after clicking on an advertisement.
These technologies are only used for advertising purposes where the required consent has been provided.
Name of the cookie
|
Purpose
|
Expiration
|
_gcl_au
|
Used by Google Ads to measure advertising and conversion performance and understand whether an advertisement resulted in an action on the Website.
|
90 days
|
_gcl_ls
|
Used by Google's Conversion Linker to store information relating to advertising clicks in browser local storage and support conversion attribution.
|
90 days
|
3.5 Advertising Targeting Cookies & Third-Party Cookies
Our Website may contain cookies and similar technologies provided by third-party services.
Depending on the service concerned, these technologies may be necessary for the operation and security of the Website, provide additional functionalities, measure Website usage or, where you have provided your consent, measure advertising performance.
Some third-party services may receive technical information about your browser, device or interactions with the relevant functionality. Where consent is required, these services will only be activated after you have provided your consent through our cookie settings.
Third-party services may apply their own privacy and cookie policies to the information they process. We therefore recommend consulting their respective privacy and cookie policies for more information.
The third parties likely to place or use cookies and similar technologies through our Website include:
Didomi, for consent management;
Google, including Google Analytics, Google Ads and Google reCAPTCHA;
YouTube, for embedded video content;
Swaven, for our Where-to-Buy functionality and related measurement;
Stripe, for payment security and fraud prevention;
Microsoft Azure, for technical infrastructure and session management
Meta, for social media advertising, audience targeting and measurement;
TikTok, for social media advertising, audience targeting and measurement.
4. Your choices about cookies
You can always allow, limit or refuse the deposit of our cookies, in whole or in part, by clicking on the "Cookies settings" section at the bottom of the page.
Traffic and performance cookies, advertising and social media cookies will only be placed on your device if you have previously consented to them through the settings window.
For functional cookies, you have the possibility to refuse their deposit at any time from the settings window.
The consequences of refusing to store cookies are detailed in Articles 3 and following of this Policy.
To find out more about cookies, we invite you to consult the following Website: www.aboutcookies.org.